Most Acer repairs are same-day to 24-hour turnaround once your machine is on the bench. We start diagnosis within 2–3 hours of booking. Repairs that need a part we don't hold on the shelf, a specific Aspire screen or Swift battery, for example, typically wait 2–3 business days for the part to arrive, and we fit it the same day it lands.

We charge an $85 inspection fee as our minimum labour charge, that covers a real technician diagnosing the fault and giving you a written quote before any work starts. From there, common Acer repairs sit roughly between $119 and $379: virus removal from $119, board-level work from $175, liquid damage from $199, keyboards from $209, cooling and thermal service from $219, batteries from $249, and screen replacement from $379. Data recovery is quoted after inspection.

If your Acer is still inside its manufacturer warranty and the fault is something Acer covers, going through Acer first is usually the right call, and we'll tell you exactly that at inspection rather than take your money. An independent repair doesn't remove your rights under Australian Consumer Law, though Acer may decline warranty service on a part that's been worked on outside their network. In practice, most machines we see are outside their warranty period, where none of this is a factor.

All of them, Aspire (including Aspire 3, 5 and 7), Swift, Spin, Nitro, Predator (Helios and Triton), TravelMate, Extensa and Acer Chromebooks. We work on current models and older generations alike, and we source parts against your exact model number rather than fitting near-enough generic components.

Yes, gaming machines are a big part of our bench work. Common jobs are full thermal services (fans, fin stacks, fresh paste, including correct handling of the liquid metal used on some Predator Helios models), GPU-related faults, hinge and case repairs, and keyboard replacements. If your frame rates have fallen off a cliff or the fans never stop screaming, it's almost always fixable.

Yes, a completely dead Acer is one of the most repairable faults we see. The usual culprits are the charger, the DC jack, a failed battery dragging the power rail down, or a charging IC on the motherboard, all far cheaper than a new laptop. A genuinely dead motherboard is the least common outcome, and we'll tell you honestly within 2–3 hours of it hitting the bench.

Screen replacements start from $379 fitted, and most are done the same day the panel arrives. The exact price depends on your model's panel, a standard Aspire FHD panel costs less than a Swift OLED or a high-refresh Predator display. We quote the exact panel for your model number in writing before ordering anything.

Usually yes. If the storage drive itself is healthy, we can pull your files even when the laptop won't boot, the board is dead, or the screen is smashed. For failed drives or encrypted SSDs we have advanced recovery options through our data recovery lab, recovery work is quoted after a drive inspection.

The $85 inspection fee is our minimum labour charge and is usually non-refundable, it pays for the time a real technician spent diagnosing your machine. We're lenient and make exceptions for rare circumstances. If you proceed, you get a clear written quote before any further work starts.

We fit genuine or quality-equivalent parts matched to your exact model number, never near-enough generics. Screens are matched to the original panel specification (resolution, refresh rate, finish), and batteries are tested for full rated capacity before your laptop leaves. Every part is documented on your invoice with its own warranty.

Yes, screens, keyboards, batteries and charging faults on Acer Chromebooks are all regular bench work. For low-cost Chromebook models we'll give you an honest steer on whether the repair makes economic sense before you commit to anything beyond the inspection.

Yes. Every repair leaves with a workmanship warranty in writing, and replacement parts (screens, batteries, SSDs and so on) carry their own manufacturer warranties on top. It's all documented on your invoice, so if anything isn't right, sorting it out is simple.

We're a Perth workshop serving the whole metro area, Joondalup to Mandurah, Fremantle to the Hills. Drop in during business hours, or post your Acer from anywhere in WA: pack it well, include your contact details, and let us know it's coming. Book via the quote form or call 08 9325 1196.

Often the repair is the better call, a battery, SSD upgrade or thermal service on a four-year-old Aspire can buy it another three years of solid use for a fraction of replacement cost. We give honest advice: if the repair doesn't make economic sense against a new machine, we'll say so after the inspection and let you decide.